Coaching,’represents a rare opportunity to study human behaviour in a unique setting as a participant observer’ ( Tim R. Clark The 4 Stages of Psychological Safety 2020).
Remind ourselves.
When it comes to the business of providing a service, especially as a personal trainer or fitness instructor, understanding your clients is essential. By knowing their goals, preferences, and limitations, you can tailor your services to meet their needs effectively. This personalized approach not only enhances the client experience but also increases satisfaction and loyalty. It’s the foundation for a successful and thriving fitness business.
Recap of Covered Topics:
These have been the topics I have covered so far, to minimise friction, things that might hinder motivation, or engagement:
- Maslow’s Needs.
- Dave Rock’s SCARF model.
Remember, I am trying to maintain the angle of the slide (Roger Dooley)so that my client will find it easier to go down it, as well as making it as slippery as possible, so that he/she goes down it as quickly as possible ( and wants to try again!).
Today’s Topic.In the context of introducing the concepts of Respect and Permission as described by Tim R Clark in his book ‘The 4 Stages of Psychological Safety’ 2020, a possible barrier to motivation or engagement may arise due to a lack of clear boundaries or understanding of mutual respect and permission within the work environment. When individuals do not feel respected or granted the appropriate permission to express themselves or take initiative, it can lead to a sense of restriction, potentially hindering motivation and engagement. Acknowledging and addressing these barriers is essential for fostering a psychologically safe and productive workplace. If you refer back to my previous post on Roger Dooley’s Persuasion Slide, I mentioned how important it is that your client experiences a smooth ride down to the bottom.
Behavioural Responses.
Removing Friction.
The basic concept I am referring to in Tim R. Clark’s book, hinges on respect and permission, two behavioural responses I think are important for motivation and engagement between us and our client.
Meaning of Respect.
Tim R. Clark defines respect as ‘ the general level of regard and esteem we give each other. To respect someone is to value and appreciate them’. (Clark p5)
Meaning of Permission.
Tim R. Clark defines permission as ‘the permission given to others to participate as members of a social unit, the degree to which we allow them to influence us and participate in what we are doing’.(Clark p.5)
Take Away.
Respecting our clients allows us to appreciate their capabilities and allows them to contribute their expertise effectively. It fosters a collaborative and positive relationship, ultimately leading to better outcomes for all involved.
Reframing the Role of the Personal Trainer. 
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